I-485 Case update- ready to be scheduled for interview : November 8, 2019 USC Contacted State Senator to request inquiry: (71 days since interview) New Passports Delivered to Consulate: (50 days since interview) Received New Passports: Ap(47 days since interview) Reapply for new passports: Ap(34 days since interview) Passports/Visas officially declared "lost": Ap(33 days since interview) (Guaranteed delivery date March 21, 2019- Canada Post "lost" my package) Interview: March 13, 2019- APPROVED! (40 days from P4 349 days from NOA1) NVC Left: Decem(19 days from NVC case number)Ĭonsulate Received: Decem(5 days from NVC left)ĬEAC status 'Ready': Janu(7 days from consulate received) ![]() NVC Case Number: Decem(14 days from NVC received) RFE reply: October 12, 2018 ( Re-sent USC birth certificate and beneficiary's divorce certificate) There needs to be a thorough investigation done in regards to Canada Post's disgraceful performance, and options for the package recipients to file formal complaints.Ĭanada Post needs to be held accountable for this morally repugnant lack of security with extremely sensitive documents! Why offer to track the package when the tracker never gets updated?Ĭanada Post claims that Xpress Post is a signature required, secure and efficient shipping service with an on-time delivery guarantee. Why offer a “delivery standard date” if it is not going to be honored? One can not trust Canada Post to get a direly important package from point “A” to point “B” in the timely and open manner advertised by their website and customer service representatives. This package is an identity thief's dream come true.Ĭanada Post's inability to properly service Canadians is the reason it is a failing system that does not have the support of the mailing public. In this package, are 4 Canadian passports, complete with US immigration visas, along with original documents regarding my immigration case. This is literally my life and the life of my children, not to mention a potential significant security issue. This is not just an online purchase that I am waiting to receive. I cannot contact the ombudsman, or do anything, in regards to my package because I am not the sender. If something had happened to the barcode, a new one would have been printed immediately. I had mentioned the barcode issue and he stated that that is an impossible excuse. It would have been scanned two more times before it arrived in xxx, BC. They told me that there was no way it had left the xxxx, BC facility. ![]() On March 27th, I personally showed up to the package's final destination and spoke to them. On the morning of March 26th, I received a phone call from a Canada Post Case Agent, stating that they're requesting the local office do a manual check in case something happened to the barcode on the package and that's why it hasn't scanned since the 20th, and I am going to have to get the sender to submit another service ticket. They opened a service ticket for me, even though I am the receiver and not the sender. On March 25th, I called Canada Post and spoke to a representative who agreed it was "unusual we have not seen an update since then". It is now Mamy package is still “in transit” with no location, and the last update was Masaying it had been processed in xxxx, BC. I have a package I am to receive that was put in the mail via Xpress Post by the US Consulate General in Montreal, QC on Ma(xxx, BC is the final destination), with a delivery standard date of March 21, 2019. It is completely unacceptable for documents of this sensitivity to just disappear. I have written the following letter and have forwarded it to my MLA, the federal government, and various media sources. I have also tried calling every phone number I can find, with no luck with speaking to an actual human. I have sent off 4 emails to the consulate with hopes something can be done in a timely manor. ![]() They won't help me any longer because I am the sender, and they said that the Consulate has to contact them to file a service ticket. I have called Canada Post numerous times, asking how a package with such sensitive documents can just vanish without a trace, less than an hour away from my house. The guaranteed delivery date was March 21st.īUT the last place my package was scanned was about an hour away from the final destination on March 20th. On March 18th, I received notification that our visas had been issued and received the tracking number from Canada Post.
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